We are delighted to announce the new and updated version of our CBIT In Hand mobile app.

CBIT in Hand was launched over a year ago and has been positively received by many.  It’s the first of its kind and an important digital health tool. We were pleased that it hit the right tone and has helped over 2,000 users to learn more about concussion and brain injury.  However, here at the Child Brain injury Trust we knew we could do more for users and especially for families who find themselves in need of support following a concussion or brain injury.

CBIT are innovators and as such we are determined to improve and develop our resources continuously so that users, especially families are able to access our resources and service when they need it.

With this in mind, we are launching a major upgrade of CBIT in Hand which includes new incredible features:

A place to store your important contacts – Through our conversations with families, we know that keeping all those important contacts in one place can be really annoying.  So CBIT in Hand offers a place to keep these contacts together.  An easy access point for users to store important contacts such as teachers, therapists, physio and professional contact details including email, address and telephone numbers.  These can then be accessed easily via the app.

Access to legal support – If users think they may need legal advice, they can now access this from the CBIT in Hand app.  Whether it’s to find out about compensation, or housing issues, education concerns, family issues or any other form of legal advice.  In the past if a user needed to access our legal partners they would have had to log on to our website, then search for the right page and then further search for the right legal provider.  Now users can easily access and navigate legal support directly from CBIT in Hand.  Simply open the app and navigate to the legal section for direct access to our specialist legal providers.

The Market Place – Brand new to CBIT in Hand is the Market Place, a brand-new service where specialist providers of products and services can be accessed by users. The Market Place is a dedicated section in the app where users can browse a catalogue of therapists, assistive living products, educational products, financial products, specialist clothes etc. Users are able access suppliers and purchase products or services that have been approved by us.  The Market Place is a trusted place where users can access products that CBIT have vetted and could be hard to find ordinarily.  The Market Place is growing every day and we are excited to offer this new service in-app.

Push notification – We are now able to send users notification to let them know about new products in the Market Place as well as news about what we are doing and new content in the app.  It’s a simple way of us keeping in contact with users without filling up their inboxes.

Simplified guides for support – We have listened to feedback about how users access information in the app and are delighted to announce that the upgrade includes a simplified process to access the support information. This will enhance users experience and make information even more readily available ‘in-hand’. There are now less steps to get to the information that users need.

Quick Support – Due to increased demand for support, CBIT in Hand is now able to offer users direct support to one of our ‘virtual support’ team members.  Users are now able to send a ‘quick message’ in-app if they can’t find what they are looking, or if they need a person to speak to. Although this is not a 24-hour contact, our team at the Child Brain Injury Trust will aim to respond within a 24hr period (Monday-Friday).

Improved Clinician access – Clinicians and professionals are now able to access new areas of the app and can simply share the app with families using an in-app QR code, making it a really simple process for them.

Users can download CBIT in Hand from the Apple Store and Google Play Store at no cost, scan the QR code below, or find out more here… CBIT In Hand – Child Brain Injury Trust.

 

 

 

 

Development of CBIT in Hand has been made possible through the generosity of The Peter Sowerby Foundation, Leigh Day Solicitors and Big Lottery Community Fund, and developed by the creative team at  3 Sided Cube.