Carers in Southampton:

Carers in Southampton is a free service for adults who give their time, unpaid, to look after a family member, friend or neighbour with additional support needs. 

The service is funded by Southampton City Council to manage statutory carer’s assessments.  These identify needs and determine eligibility to receive specific services and a discretionary personal budget.  Carers in Southampton also provide support and relevant information to informal carers.  More details may be found below.

Who can use the service?

Any adult who gives up their time, unpaid, to look after someone who needs additional support, such as a family member, a friend, or a neighbour. You must be resident in a Southampton city postcode or looking after someone who lives in a Southampton city postcode.

The service offers:

  • Carers Assessments
    Carer’s assessments in England are for adult carers of adults (over 18 years) who are disabled, ill or elderly.  It aims to identify your needs as a carer and should pinpoint what help and support you might need in maintaining your own health and well-being, while continuing your caring role.  Your completed assessment will be used to determine your eligibility to receive services and support; however, all carers are eligible for information and advice.  Southampton City Council offer a Carers Assessment to carers who are resident in a Southampton city postcode or looking after someone who lives in a Southampton city postcode.
  • Carers Cards
    Carers Cards offer discounts to you if you live or look after someone who lives in a property with a Southampton city postcode.  It will not affect your benefits.  Applicants must register for or have completed a Carers Assessment.  NB Parent carers and young carers are also eligible.
  • Information, resources and news updates
    Our Website holds a wide range of information and resources that are easy to search.
    Our NewslettersWebsiteFacebook and Twitter feeds provide useful, timely information to carers on relevant issues, news and events, rights and entitlements.
  • Personal support
    We give advice and support via our dedicated phone line 023 8058 2387 staffed by our team 9am – 5pm, Monday to Friday.

    • You can talk to any one of our experienced team of link workers, each with their own specialist area, who can be a key point of contact to provide advice and information to you.
  • Learning and training opportunities
    We publicise a range of social and learning opportunities across Southampton that aim to be relevant to carers in a range of different caring situations and with a variety of interests.
  • Social engagement
    CiS host a monthly Carers Lunch with an invited guest speaker at the Mencap Centre in Portswood.
  • Emergency Planning
    When someone relies on you being there, most of us nominate a friend or family member you can phone and ask to step in if there is a crisis.  You can find information and guidance to help you start writing an Emergency Plan here.

Find out more:

Categories:  Care Services, South East,

Meon House, Rear of 189 Portswood Road, SO17 2NF

023 8058 2387

Charity Registration Number: 1103691 }

Company Registration Number: 4990720